Effective Date: July 2, 2026

This Privacy Policy explains how Quinta do Sol collects, uses and protects personal information when you visit our website, https://www.quinta-do-sol.com/, contact us, subscribe to our updates, make a booking, or use our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information we collect

We may collect personal information that you provide to us directly, including:

• Name
• Email address
• Phone number
• Message or enquiry details
• Booking details
• Preferences or requests related to your visit, stay or experience

If you make a booking through FareHarbor, Freetobook or another third-party booking platform, those providers may also collect and process your personal information according to their own privacy policies.

2. How we collect information

We may collect information when you:

• Contact us through our website, email or phone
• Submit an enquiry or booking request
• Subscribe to our newsletter or updates
• Make a booking through FareHarbor, Freetobook or another booking platform
• Use or browse our website
• Interact with embedded content, links, maps, forms or third-party services on our website

3. How we use your information

We may use your personal information to:

• Respond to enquiries and contact requests
• Manage bookings, reservations, visits, stays, experiences or events
• Send booking confirmations or service-related communications
• Send newsletters or updates, where you have subscribed
• Improve our website, services and user experience
• Maintain website security and prevent misuse
• Comply with legal, tax, accounting or regulatory obligations
• Protect our rights, property, users and business

4. Cookies and similar technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, improve user experience, analyse traffic, protect the website from spam or misuse, and support third-party integrations.

Some cookies may be essential for the website to work properly. Others, such as analytics or marketing cookies, may require your consent.

You can manage or disable cookies through your browser settings and, where available, through the cookie consent banner on our website. Disabling cookies may affect some website features.

5. Legal bases for processing

Where the General Data Protection Regulation applies, we process personal data based on one or more of the following legal bases:

• Consent, for example for newsletters or non-essential cookies
• Performance of a contract or pre-contractual steps, for example to manage bookings or respond to enquiries
• Legal obligations, for example tax, accounting or regulatory requirements
• Legitimate interests, for example website security, service improvement, communication with users and business management

6. Sharing your information

We do not sell your personal information.

We may share your information with trusted third parties where necessary to operate our website and services, including:

• Booking platforms, including FareHarbor and Freetobook
• Payment processors
• Website hosting providers
• Email and newsletter platforms
• Analytics providers
• Security and anti-spam tools
• Professional advisers
• Public authorities, where required by law

Third-party providers are responsible for processing your personal data according to their own privacy policies and applicable data protection laws.

7. Third-party booking platforms

Our website may link to or integrate with FareHarbor and Freetobook to manage reservations, availability, payments, booking confirmations and related communications.

When you make a booking through these platforms, the information you provide may include your name, email address, phone number, booking details, payment information, dates of stay or visit, preferences and any other information required to complete the reservation.

We recommend that you review the privacy policies and terms of FareHarbor and Freetobook before completing a booking through those platforms.

8. How long we keep your information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

General contact enquiries may be kept, unless further communication, a booking, a legal obligation or a business need requires a certain period.

Newsletter data may be kept until you unsubscribe or request deletion.

Booking, payment, accounting or legal records may be kept for the period required by applicable law.

9. Your rights

Under applicable data protection laws, including the GDPR, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to the processing of your data
• Withdraw consent at any time, where processing is based on consent
• Request data portability, where applicable
• Lodge a complaint with a data protection authority

To exercise your rights, please contact us using the details below.

10. Children’s privacy

Our website and services are not directed at children under the age of 16, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Links to other websites

Our website may include links to external websites, booking platforms, maps, social media pages or other third-party services.

These third-party websites and services are not operated by us and are not governed by this Privacy Policy. We recommend that you review their own privacy policies before using them.

13. Do Not Track requests

Our website does not currently respond to “Do Not Track” browser signals.

However, users can manage or disable cookies through their browser settings and, where applicable, through the cookie consent banner displayed on our website.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations or privacy practices.

The updated version will be effective from the date it is posted on this page.

15. Contact us

For questions about this Privacy Policy, your personal information, or to exercise your rights, please contact us:

Quinta do Sol
Address: Quinta do Sol, Lombos, Algarve, Portugal
Email: info@quinta-do-sol.com
Phone: (+351) 926 977 275
Website: https://www.quinta-do-sol.com/
Contact page: https://www.quinta-do-sol.com/contacts/